Shipping & Delivery
The customer is advised that all sales placed through the website are final, as are all in-store purchases.
Age Requirement: The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. By placing an order through our website, you are representing yourself to us as at least 21 years of age. We reserve the right to ask for proof of identity before processing an order. An adult signature with proof of age verification is required at time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. We cannot ship wine to PO Boxes or APO addresses.
Delivery Times: Urban Uncorked is pleased to offer FREE delivery to nearby parts of Brooklyn (within a 1 mile radius), with a minimum order of $25 from opening to up to one hour before closing. For deliveries outside of this area, there will be an additional charge for transportation to be determined at the time the order is placed.
For orders outside of Brooklyn, we ship by FedEx Ground or UPS Ground. All orders will be processed within 2 business days. You will be promptly notified by email of any problems or unexpected delays in processing and/or shipping. During times of bad weather, including extremes of heat or cold, we recommend postponing shipping until conditions improve, but we will defer to the customer's directions as to whether to ship or hold. The customer assumes all liability for wines damaged en route due to weather.
Please note that some states have laws on the shipment of alcohol that prohibit us from shipping to addresses in those states. We cannot ship alcoholic beverages to: Alabama, Alaska, Arkansas, Delaware, Indiana, Iowa, Kentucky, Michigan, Mississippi, Montana, New Hampshire, North Dakota, Pennsylvania, South Dakota, Tennessee, Texas, Utah.
This list may change at any time due to individual state legal restrictions.
The buyer assumes title of the wines once purchased. By arranging for transportation of the wine, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any wines into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine shipped to him or her. We do apologize for the inconvenience if your state laws prevent us from servicing your area. If we are unable to arrange for shipping to your state, you might wish to provide us with an alternate shipping address in a nearby state to enable you to make an online purchase. Please note that alternatives may be available; please call us at (718) 673-8880 or email us at firstname.lastname@example.org to inquire.
Urban Uncorked does not ship internationally. Urban Uncorked does not ship spirits.
Extreme Weather: During times of extreme hear or cold, we will retail the right to hold your purchase until we deem it safer for the wines to be shipped. If you opt to have your order shipped during such extreme weather, please note that Urban Uncorked cannot assume responsibility for the condition of your wines upon delivery.
Orders for the week will be processed and shipped out by Wednesday at the latest, and is dependent on the destination. Orders received after 5pm EST or EDT (as applicable) on Wednesday will be shipped the following Monday.
Urban Uncorked can provide gift wrapping and gift cards at your request for a nominal charge.